We offer a standard flat rate shipping of $5.95 on all orders under $49 and Free Standard shipping on all orders over $ 49.00. This offer is valid only for shipping to the 48 contiguous states within the United States. Shipping cost is automatically calculated prior to submitting your payment information. To see the exact shipping charge, simply add items to your cart and proceed to the Checkout Page.
Standard Ground Shipping & Delivery Time All orders are shipped within 24- 48 business hours from the time of order placement. However, certain larger items and custom orders may require additional time to prepare for shipment. We ship using USPS priority, Fed Ex Home Delivery and UPS Ground. To avoid fraudulent activities, we do not currently ship to PO Box address unless it is on a military base. Delivery time ranges from 5 to 7 business days depending on your location.
If a delay is expected, our service representative will notify you via email immediately.
Alaska and Hawaii Delivery
We currently do not ship to Alaska and Hawaii.
Where is My Stuff?
Once an order is shipped, you may find the shipping detail/tracking information by logging into "My Account". If you have any questions or are unable to find your shipment information, please contact us at help@microbeadpillows.com.
How Do I Return An Item!
Damaged/Incorrect Item
If an item arrives in damaged condition, you may refuse delivery and send it back with the shipping carrier. If you received a flawed product or a wrong item, please email our customer service at help@microbeadpillows.com. Will ship you a new identical replacement product or give you a refund of your purchase price.
Unwanted Item
To return an unwanted item, you must notify us via email to obtain a Return Authorization and ship it back to us within 60 days from the time of delivery. Returned items must be shipped back in new, unopened and unused condition. Items that have been used and are not in sell-able condition cannot be returned. In the case of a return, the customer is responsible for shipping costs. Please allow up to 7 business days from the date of receipt for the credit to be appear in your account.
Due to the nature of our products, we cannot accept "used" returns which are no longer re-sellable.
Please email customer service at help@microbeadpillows.com to obtain a Return Authorization and additional return information or notify us of a damage/incorrect product. Thank you!
Contact Us:
